Monthly support add-on

Premium Support, included on every plan.

Three hours a month with Darin for performance reviews, strategy discussions, and direct call access — included on every US plan rather than billed on top.

Ask about Premium Support → See pricing

Managed by

Darin L

Account Manager

Darin manages Premium Support for clients who want clearer conversations around campaign performance, planning, and next steps.

What is included

More live support when you need deeper conversations.

Regular scheduled time with Darin to go through direction, results and next steps — included on every US plan rather than bought separately.

Video meetings

Proper scheduled calls rather than a thread of half-answered emails.

Performance reviews

What changed, what it meant, what needs attention, and what is worth doing next.

Direct call support

Some things are five minutes on a call and four days over email. This is for those.

Premium Support

Included on every US plan

3 hours every month for scheduled video meetings, performance reviews, strategy discussions, and direct call support — included on every US plan at no extra cost.

✓3 hours of monthly meeting and call time

✓Included on every plan, not billed separately

✓Direct access to Darin for deeper discussions

Dedicated strategist

A clearer path for strategy conversations.

Google Ads reporting is easy to present and hard to explain. Darin comes from sales and client communication, and his job is making sure you leave a call knowing what changed, why, and what it means commercially.

✓Sales and client communication expertise

✓Support with campaign performance and strategy discussions

✓A personable, structured point of contact for deeper support

Process

How Premium Support works.

Your support time is kept separate from the campaign management workload, so one never eats into the other.

Already on your account

Nothing to add or opt into. Premium Support comes with every US management plan as standard.

Use your monthly time

Your 3 hours can be used for video meetings, campaign reviews, strategy discussions, or planned support calls.

Keep decisions moving

The goal is to make performance conversations clearer, faster, and easier to translate into useful action.

Common questions.

Practical details about calls, meetings, and monthly support time.

Do I have to pay extra for this?

No. On our US plans, Premium Support is included at every tier — scheduled calls, video meetings, and direct access to Darin, alongside the usual chat and email support. It is not a separate line item.

Does this replace campaign optimization time?

No. The support hours sit alongside your optimization hours rather than coming out of them, so booking a call never costs you campaign work.

What can the 3 hours be used for?

It can be used for video meetings, performance reviews, strategy discussions, and direct call support with Darin.

Who is this best for?

It is best for clients who prefer live discussion, want regular strategic input, or need more time to talk through campaign performance and planning.

Need more direct support?

Every US plan includes 3 hours of monthly strategy meetings and call access with Darin.

Ask about Premium Support → See plans & pricing